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We Talk About Post-Irma Insurance Issues with Florida's CFO

Jimmy Patronis's Twitter Account
Florida CFL Jimmy Patronis

We’re joined by Florida’s CFO Jimmy Patronis to explore what recourse you have if your insurance company still hasn’t covered your hurricane-related claims. He’s head of the Florida Division of Consumer Services, whose insurance specialists are standing by 24 hours a day to field consumer complaints. Once a complaint has been filed, insurance companies, by statute, have just 20 days to respond to the Department. You can find out what your rights are as a residential property policyholder in the Homeowner Claims Bill of Rights.

And, we’ll chat with someone from the Better Business Bureau about what you can do if a contractor has left you and your hurricane damage in the lurch.

Rachel Iacovone is a reporter and associate producer of Gulf Coast Live for WGCU News. Rachel came to WGCU as an intern in 2016, during the presidential race. She went on to cover Florida Gulf Coast University students at President Donald Trump's inauguration on Capitol Hill and Southwest Floridians in attendance at the following day's Women's March on Washington.Rachel was first contacted by WGCU when she was managing editor of FGCU's student-run media group, Eagle News. She helped take Eagle News from a weekly newspaper to a daily online publication with TV and radio branches within two years, winning the 2016 Society of Professional Journalists Mark of Excellence Award for Best Use of Multimedia in a cross-platform series she led for National Coming Out Day. She also won the Mark of Excellence Award for Feature Writing for her five-month coverage of an FGCU student's transition from male to female.As a WGCU reporter, she produced the first radio story in WGCU's Curious Gulf Coast project, which answered the question: Does SWFL Have More Cases of Pediatric Cancer?Rachel graduated from Florida Gulf Coast University with a bachelor's degree in journalism.