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Beware Scammers Posing as FPL


Scammers may be taking advantage of the pandemic and storm season to get their hands on your money.

A listener wrote to us recently that she had been scammed by people posing as Florida Power & Light representatives. They asked for her bank account information and unfortunately, she gave it. FPL spokesperson Matt Eissey says this is nothing new.

“For several years, customers of all utilities—electric, water, cable, and FPL included—we’ve been victimized by scammers posing as FPL, trying to get a quick cash grab from our customers,” he said.

They may use caller ID that looks like they are calling from a legitimate company, he said.

“What I want our customers to understand is that FPL will never call threatening disconnection and demanding payment via prepaid card or wire transfer. And FPL will never ask for personal information from a customer unless they initiate the call,” said Eissey.

Eissey says that if there is a problem with non-payment of your bill, FPL will always send a final-notice letter through the mail.

If you receive a call that seems suspicious, hang up immediately. Call FPL at the number on the bottom of your bill, and call local law enforcement. You can also report your experience to the Florida Attorney General’s office at myfloridalegal.com. See FPL.com/protect for more information about how to protect yourself.

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