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"Do Not Call" Violators Top Florida Consumer 2013 List of Gripes

Jon Phillips via Flickr

The #1 consumer gripe involves telemarketers who can't take "Do Not Call" for an answer.

Florida consumers complained the most last year about getting targeted by telemarketers - despite being registered with the state's "Do Not Call" list. Such unwelcome telephone solicitations represented nearly 40% of the total complaints received by the Florida Department of Agriculture and Consumer Services.

Agency spokesman Aaron Keller says the state issued nearly $150,000 worth of fines last year to repeat offenders."Obviously there, there are some bad apples that repeatedly call numbers that are on the list", Keller said. "But by the growth of the Do Not Call List, it's obviously been a success."

In 2012, state law waived the fees for Florida's "Do Not Call" list and made it a free service. Since then, the number of people signing up has grown from about $71,000 to more than half-a-million - a seven-fold increase.

Other consumer complaints that made the top five last year involved telemarketing calls in general, fuel prices, cable and telephone bills and disputes between tenants and landlords.