Thanks to a glitch in the system that handles pilot schedules, American Airlines is facing a major shortage this holiday season.
Here & Now‘s Jeremy Hobson speaks with Seth Kaplan of Airline Weekly about what caused the glitch, what American Airlines is doing to fix it and what it means for those who bought tickets home for the holidays.
Copyright 2020 NPR. To see more, visit https://www.npr.org. 9(MDAyMTYyMTU5MDEyOTc4NzE4ODNmYWEwYQ004))
