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Stodgy old insurance companies are working on their social media skills to deal with new kinds of customer complaints. The company accounts on Twitter and elsewhere also help the insurers manage their brands and do quick damage control.

Insurers dispute that notion that the problems are widespread. Consumers and advocates have complained to insurers, and some policies have been changed.

Max Porter's compulsively readable primal scream of a novel offers a compassionate portrait of boy jerked around by uncontrollable mood swings that lead to self-sabotaging decisions.

Rob Ford said it happened during the past year, perhaps during a "drunken stupor." Over the weekend, the embattled politician apologized but vowed to continue on as mayor.

Last week a video of a girl dancing, falling and catching on fire made its way onto cable and local news networks. This week, late night TV host Jimmy Kimmel came forward to reveal that the video was a hoax and that he staged the whole thing. It's not the first time the press has been duped by videos engineered to go viral.

Colorado flooding has prompted an unprecedented challenge for the state's oil and gas industry. The practice of hydraulic fracturing is widespread along the state's Eastern Plains, but overflowing rivers have swept away equipment and caused more than 37,000 gallons of oil to spill into or near rivers.

Carl reads three news-related limericks: Oinkahol, A Swirlie in the Fountain of Youth, A Leg Up.

On Tuesday, Argentinian World Cup fans are descending on Sao Paulo, Brazil. Love them or loathe them, these fans are renowned for both their passion and rowdiness.

The L.A. Fathers Program at Children's Hospital Los Angeles helps fathers of all ages learn job and parenting skills to support their children.

Springtime is severe weather time in many parts of the United States. Strong storms and tornadoes can be a daily occurrence. Technology has improved to warn people days in advance, but effectively communicating severe weather remains elusive.