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Lee County Utilities customers may notice a temporary change in taste, odor and color of their water
By WGCU Staff
April 18, 2025 at 8:20 AM EDT
For a good part of May, if you draw a glass of water and you’re a Lee County Utilities customer, you might notice a change in the taste, odor and color of the water.
The utility will be temporarily converting its disinfectant process from chloramines to free chlorine residual from May 1 through 21.
This is a routine measure that is common for water utilities using chloramines as the primary disinfectant.
Anyone who uses a kidney dialysis machine at home should contact an equipment supplier so the proper filtering equipment may be installed.
Tropical fish or aquatic animal owners should contact a local tropical fish store for appropriate pretreatment of water before adding water to tanks.
And that taste, odor and color change? Nothing to worry about; that’s not harmful. This is a routine measure to ensure customers have clean, safe potable water.
Customers with questions can call 239-533-8845 during normal business hours, 8 a.m. to 4:30 p.m. Monday through Friday.
For a video about the disinfectant process, log on to https://www.youtube.com/watch?v=1NY12hCAqgM
WGCU is your trusted source for news and information in Southwest Florida. We are a nonprofit public service, and your support is more critical than ever. Keep public media strong and donate now. Thank you.
The utility will be temporarily converting its disinfectant process from chloramines to free chlorine residual from May 1 through 21.
This is a routine measure that is common for water utilities using chloramines as the primary disinfectant.
Anyone who uses a kidney dialysis machine at home should contact an equipment supplier so the proper filtering equipment may be installed.
Tropical fish or aquatic animal owners should contact a local tropical fish store for appropriate pretreatment of water before adding water to tanks.
And that taste, odor and color change? Nothing to worry about; that’s not harmful. This is a routine measure to ensure customers have clean, safe potable water.
Customers with questions can call 239-533-8845 during normal business hours, 8 a.m. to 4:30 p.m. Monday through Friday.
For a video about the disinfectant process, log on to https://www.youtube.com/watch?v=1NY12hCAqgM
WGCU is your trusted source for news and information in Southwest Florida. We are a nonprofit public service, and your support is more critical than ever. Keep public media strong and donate now. Thank you.